Gizlilik Politikası

Clinifly (“we”, “our”, or “us”) operates the Clinifly mobile application and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using Clinifly, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register or use the Service:

Name and surname
Email address
Phone number
Clinic information (for clinic/admin accounts)

This information is required to create and manage user accounts and to enable communication within the Service.

1.2 Health-Related Information

Clinifly is designed for healthcare coordination purposes. With user consent, we may process limited health-related data, including:

Treatment-related information shared by clinics
Medical images, photos, or documents uploaded by users
Appointment details and treatment status
User-provided health-related notes or descriptions

Health data is processed solely to provide the Service and is not used for advertising, marketing, or profiling purposes.

Medical data is only accessible to authorized users involved in the care process and is protected with appropriate security measures.

⚠️ Important Medical Disclaimer

Clinifly does not provide medical diagnosis or treatment decisions.
Any information, estimates, or communication within the app is for informational purposes only and does not replace professional clinical examination.

1.3 In-App Communications

We may process and store:

Messages exchanged between patients and clinics

These messages are used solely to enable communication and are not used for advertising or marketing.

1.4 Technical and Usage Data

We may automatically collect:

Device information (OS, app version)
IP address
Log data, crash reports, performance metrics

This data is used only for:

Security
Debugging
Performance improvement

We do not use this data for advertising or tracking.

2. How We Use Your Information

We use your data to:

Provide and operate the Service
Authenticate users
Enable communication between patients and clinics
Manage treatment workflows
Improve app performance and reliability
Ensure security and prevent fraud
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your data based on:

User consent
Contractual necessity
Legal obligations
Legitimate interests (security, reliability, improvements)

4. Data Sharing and Disclosure

We do not sell personal data.

We may share data only:

With infrastructure/service providers (e.g. hosting)
When required by law
To protect users and the platform

All providers are contractually obligated to protect your data.

5. Data Security

We use:

HTTPS encryption
Access control systems
Authorization mechanisms
Secure storage practices

However, no system is 100% secure.

6. Data Retention and Deletion

We retain data only as long as necessary.

You may request deletion at:

👉 https://www.clinifly.net/account-deletion

Your data will be deleted unless required by law.

7. Your Rights (GDPR)

You have the right to:

Access
Correct
Delete
Restrict
Object
Data portability

8. Children’s Privacy

Clinifly is not intended for users under 13.

9. International Transfers

Data may be processed outside your country with appropriate safeguards.

10. Push Notifications

We may send notifications for:

Messages
Requests
Updates

You can disable these anytime.

11. Changes

We may update this policy periodically.

12. Contact

Email: admin@clinifly.net
Website: https://www.clinifly.net